Private Swimming pool/Località/amenità/questo Piani de lago ha Tutto! (3155PP)

Greetings - The stay itself was nice. There are a few items at the property that in my opinion require your attention for safety of the guest. I have tried to notify the team without any response. Communication needs to improve. Contacting and+ Morereceiving response from the office is near impossible. I anticipate working with another host in the future.

Our 1st house had lots of broken items & cold pool 2nd house had black mold on the AC vents. I called and emailed numerous times all day long our first day with no response. Please do better on checking on your houses.

Extremely poor communication! I sent a text and an email informing that we would be leaving a day early but understood we would not receive a reimbursement. Did not hear back and then received texts and emails the day after we left stating that+ Moretoday was our check out day and here are the things to do. But more importantly, I originally requested to pay for pool heat and I never received a response. Then a few days prior to our arrival, I left multiple messages by email and phone. The day prior to our arrival I called the emergency number and eventually got a phone call back that we could have the pool heat and would be charged for it. However, upon our arrival, the pool heat DOES NOT WORK, nor do the back porch lights and the front door lights. Again, I received no response to my communications. Arriving the first night was difficult due to the poor front porch lighting. And I still have not received any communication regarding the freezing pool that I paid for pool heat that doesn’t work.

Our stay was good overall. Great location, community and amenities. Lovely bedrooms and nice view of outdoor pool. But there are two concerns which reduce my rate. One thing we feel uncomfortable is the air quality. There is a strong smell when we+ Moreentered the space so we have to open the doors for a while to refresh the air. My daughter started to show some skin allergies reactions such as rush and swollen near her eyes on the next day of arrival. Later I noticed areas of mold/dust near the air vents located on the ceiling of multiple rooms, including master bedroom. Then I started to correlate skin reaction with the dirts on the air vent. I cleaned up the one vent right above our pillow in the master room and my daughter feels better afterwards. There are a few more vents in the living room and restroom, which needs to be cleaned. The second is the communication. The contact is not responsive. I still have questions that are never answered.

Don't stay here. Looks nice from the pictures but this place is a over priced motel six. Very dirty. Hard to get ahold of management to do anything. And when you do finally getting a hold of them. They are not very helpful. Won't even talk to you+ Moreon the phone. Had to texted them to get a response. The toilet was clogged and needed to get fixed and the air vents were growing mold which was gross and probably very unhealthy to be breathing in the air from. When management finally did send out a maintenance person they only fixed the toilet and left the mold. Said they don't have time to deal with it until we left.

We enjoyed our stay but it was because of who we were with such as family and friends. However, the unit was pretty dirty. All the base boards had extreme dust. There was also black mold coming out of the vents. There was also hair and dirt on+ Morethe floors. There was mold on the tiles and in the bathrooms. May be a supervisor should conduct a cleaning check before the cleaning crew is allowed to move to the next unit. The towels are pretty rough feeling and it’s weird to give one towel per guest for a shower. Ladies have hair to dry off so two towels would be better. The black mold was the biggest issue and it is dangerous to humans. I would suggest cleaning all vents ASAP.

I loved the house it was just like the pictures clean and inviting I would definitely stay here again the host was nice enough to let me check in early because I had a earlier flight then planned the only thing was the pool lights wasn't working but+ Morethe outdoor space had plenty of lighting so it worked out fine

House was nice. Would be great if they provided toiletries like paper towels, garbage bags, and toilet paper. There also wasn’t a container to put the trash outside, but we found a safe place to dispose of. The bedding also could have been more+ Morecomfortable like the pillows

Never go back to storey lake!⁹

I sent a message the first day of our stay regarding a few items, damage that was there prior to us. No response. Would be nice if the place had ceiling fans to move 97 degree Florida air. No wash clothes in the unit, I had to go buy my own. The+ Morecommunity pool area was not all open. Water slides were only open in the evening. A waste for kids looking at them all day and could not use. Nice place just cosmetic things could be a lot better and better communication via your website portal.

Over it was good. The mattresses however were very uncomfortable and need to be addressed. I would also recommend having items such as salt and pepper available and on hand for ease.

Excellent vacation stay.

Upon entry, appearance of the home was nice however the walls downstairs were not very clean and the pool was very small. As the day went we noticed the garbage disposal and downstairs toilet wasn’t working properly. We called for maintenance and+ Morehe did come and fix it. On Thursday we went to start washing towels and clothes when we noticed the washing machine wasn’t working. We called maintenance again, he came out and he knew it didn’t work but no one informed us that it didn’t work. So now our clothes had been sitting in water and had to squeeze the water out hand. Now we were out of clean towels and clothes. I have used this community several times and never had to go through anything like this. It was very stressful being we were there on vacation with people with developmental disabilities that required extra assistance.

we could not find the switch for the light in the pool

My family and I were very excited to come and stay at this property last week for the last part of our vacation. All of the pictures that we saw online made this property appear to be a very high end looking rental home. However when we arrived we+ Morenoticed that the walls were all marked up with nicks and dings and scuffs. The dining room chairs were all torn up. The one shower had old used soap in it. The cushions on the couch’s had stain marks. The pool that we had paid to have heated was very comfortable however the water to us appeared a lot lower than it should have been. The back patio furniture was probably the worst as two chairs were rusted so bad that they were broken and the rust stains showed that they had been like that for a while. The patio table itself looked like it was rusting into the ground. We couldn’t have ate at the table if we wanted to. We were in need of a Band-Aid and couldn’t find a first aide kit anywhere in the home so I had to drive to a store to get a simple Band-Aid. Although the property served its purpose my wife and I were very disappointed with the overall upkeep of this unit. Communicating with the main office when our dryer broke was very difficult. Sometimes we would get texts back and other times there was no response at all. When the gentleman came to fix the dryer he didn’t knock he just entered the code, came in the house and announced himself. I have two young daughters and I really didn’t appreciate someone just entering. A text message or a phone call advising that someone was coming would have been proper. It may be your property but I paid to rent it and deserved a heads up. My review on the VRBO site will also reflect my displeasure. I have picture evidence should anyone care to see it. This property receives two thumbs down.

This was a nice place. Things that could improve ratings. Provide extra toilet toilet tissues and paper towel trash bags More comfortable beds Recaulk showers and tub Dining room furniture chair wear and tear No coffee filters House was clean+ MoreCheck in/out was smooth Parking good Enough cooking equipment provided

How do I look up houses in Orlando storey creek.

I like the neighborhood but this time the house did not meet my expectations, the stove had several imperfect things, the chairs outside were already in poor condition, one was broken and my husband fell down and hurt his back, the kitchen chairs+ Morewere damage, the back door did not have a padlock to close so anyone could enter, and the children from the house next door would enter

We had a great stay at this condo. I would definitely recommend it for future guests and will consider Storey Lake for future visits to the Orlando area. Thank you for a wonderful place to stay. For future guests: One thing to help future guests+ Morewould be a handrail to get into and out of the pool. It's quite a first step. I managed around it with help from my family and then figured out how to use a patio chair for stability. The mirror in the master bathroom is not affixed to the wall. My 5 year old niece was standing on the tub edge while brushing her teeth and touched the mirror and I noticed it moved. When investigating we discovered that it was not attached to the wall and was leaning on the light fixture. That is a hazardous situation if someone were to wash the mirror and bump it the wrong way. We had an issue with the dryer not coming on and your service person came out the same day. Funny thing, it worked for him and for us for the rest of the trip.

While the space was nice and we enjoyed the water park at Storey Lake, the overall cleanliness and maintenance of the property was poor. The cleaning crew even came back to address issues and still did not thoroughly clean. I was promised a refund+ Morefor the cleaning fee, which I still haven’t seen. Needless to say we won’t be booking again.

Place was perfect. The pools looks small but was just fine for us and a couple of guests. The clubhouse is great when you want a relaxing day and you can walk to it via the pool door. Rooms are spacious and decor is nice. The place is well stocked,+ Morejust be sure to get a few small things if you have a long stay. Super close to Epcot, Animal Kingdom, shopping, and Disney Springs. Emma was great!

The inky thing is they need to have more towels and wash clothes, otherwise zero complaints here! We had a wonderful time!

We really enjoyed our trip to Orlando and staying in the house. I just wanted to leave a little feedback to hopefully help future renters: We ran out of towels almost daily (there were only 2 per bathroom and we had to take showers every day+ Morebecause it was so hot); so we washed them but we only had 2 washing machine pods. So it would be nice to leave more Tide pods for laundry if guests are staying for a week. We had to buy more pods at Walmart as well as some extra towels and washcloths. The dryer did not work very good. There was tape of the "start" button and we had to prop the iron over it and hold it with a shoe to get it to stay on. We also had to buy more paper towels and toilet paper. There were no extra of either in the house. Another thing I would suggest to the owner to upgrade would be the skillet/frying pans. They were definitely not non-stick and really showed a lot of wear. One of our twin beds broke... you could tell it had been broken before and someone tried to fix it. But the screws they used were smaller than screws I would use to hang a picture. I tried to get in touch with someone multiple times and finally got a text back after about the third try. But the maintenance guy who came Wednesday was awesome! He took pics of the bed frame before and after to show the property owner and also fixed a squeaky door. We enjoyed our stay very much and the location was great. We visited Universal and Disney Springs and both areas were easy to drive to. We loved the resort pool and ended up renting a cabana. I would definitely stay in this neighborhood again.

We were very excited to stay here, as every review raved about how clean and awesome the place was. So we are quite confused to say the least, as the condo we stayed in, looked as if it hadn't been cleaned in a while. The tile and rug in the living+ Morearea, were so bad, that your feet turned black if you walked on them without socks or shoes. The couch, which is different from the photos, had stains all over it. The walls were all dinged up and dingy looking, and around the baseboards looked as if they hadn't been cleaned in months. The dishwasher, if closed, would randomly start running (not sure if this was setup this way to let it run, so maybe not an issue). The glass on top of one of the burners on the stove, was cracked. The towel racks in the kitchen and the downstairs bathroom were coming out of the wall. The screen door outside was broke, and the pool was very dirty. One of the drawer pulls in the upstairs master was broken off. When we arrived we noticed a lump on the upstairs master mattress. After inspecting, we found that there were 2 blankets, folded up and placed under the fitted sheet. We assume this was to cover up, rather than replace, the giant crater on that side of the mattress. We also found underwear and socks that were left on the floor of the upstairs master (disgusting). Lastly, if you can only put the air to 72, you need to put fans in the bedrooms. We had to use the box fans in the rooms, and ended up buying additional fans, because the rooms were so hot. We were very disappointed in the condo, especially considering the location and overall layout for a vacation, is almost perfect. Not sure if we were just unlucky with who we stayed after (still should have been cleaned), but we wont be back to this place, unless there are major changes.

The place was nice needs some love but the beds were horrible we would have been better off sleeping on the floor.

The A/C did not work properly on Tuesday, Wednesday and Thursday during the hottest part of the week. It made sleeping difficult on the second floor. Chairs not available at 9:00 am, they had previously been reserved with towels holding them for+ Morepeople arriving later. Most of the lounge chairs were partially broken and worn... very uncomfortable. Kitchen lacked pot holders, dish towels and dish cloth, which we had to purchase. Various light bulbs out including front door area, half of them over the dinning room table and out in a couple of upstairs bedroom and bathrooms. No broom or plunger available, the master bedroom/bathroom upstairs was plugged when we arrived. We purchased these items and left them for future renters. The overall unit paint and cleanliness were sub-standard. For a new unit, the walls should at a minimum be cleaned if not repainted. The swimming pool was cool a few days when we paid for it to be heated all week. The pool should be cleaned. And finally, one of my guests called a head of time to make sure he could park his standard size pick-up truck and small boat and trailer. But once he arrived, he was not allowed to park on the property in available spaces. He drove all the way from Maine and this caused a major inconvenience and an additional unplanned expense. Lastly, I tried to call the property manager many times but could not get through and there was no available voicemail system to leave a message for a return call. I would not recommend renting this unit or this resort again. Mark A. Maloney

Good house for stay in hollydays

We were really disappointed in our room. The room seemed dirty, was missing necessities, and couches and carpet need to be replaced. The leather was peeling off both couches, the floors, area rug and carpet need to be thoroughly cleaned. The tv+ Moreremote needs to be replaced, back is held on by tape and didn’t work half the time. There was a large area on pool deck that was covered in mold/mildew that needed to be pressure washed. Several lightbulbs were out. The thermostat requirement left the upstairs hot and box fans didn’t help much. Rooms could really use ceiling fans.

At first I was disappointed because I thought the home would be bigger judging by the pictures. But i can honestly say I overreacted. The home was very nice and perfect for my family. I loved the convenience of the water park and we had an amazing+ Moretime. Please fix the WiFi connection. And consider adding a television to the main floor room. Some people would like the convenience of being able to be on a separate level than the children while on vacation. Other than that we had a blast. Thank you!

I cannot say enough good things about my recent experience with DePaula Realty, particularly Emma in vacation rentals. My vacation had to be postponed several times due to the global pandemic. Emma worked with me and reassured me, every step of the+ Moreway. Once we arrived at our destination, the town home was clean and beautiful. EXACTLY as shown in the photos. I do not get the opportunity to vacation very often, so when I do, it is very important to me that my family has a pleasant experience. I highly recommend the properties at DePaul, and if you work with Emma, you will be in good hands. Thank you so much!

If you are looking for a beautiful relaxing retreat DO NOT stay here! The house was dirty, pool had napkins, balloons, bugs etc. floating in it-- not cleaned until 3 days later because pool guy only comes on Tuesdays - IT IS NOT CLEANED AFTER EACH+ MoreGUEST. he skimmer had holes in it and would not work. Planned to grill our first night, no gas in the propane tank. Back screen to the pool could not be secured because the screen had been cut. You are advised to leave the air conditioning set on 74 degrees or be charged an additional fee-- upstairs is not cool at 74 degrees, had to go buy box fans just to stay semi-cool. The carpet is filthy, the couches are not as pictured and are in shreds. The unit on each side of this rental are extremely loud all hours of the day and constantly smoking marijuana. The police made several appearances at both units. DO NOT STAY HERE!

The house was great. Clean, well stocked (everything we needed to cook). The pool was small but perfect temp. The community pool area is also wonderful. Close to parks, dining etc. I’d definitely return. Only two minor suggestions: 72 is a little+ Morewarm & that is the lowest they allow the thermostat, and the water (for showers) doesn’t really get hot enough in my opinion.

Townhouse was very nice & clean & just a short walk to the water park & fitness center. We would definitely stay there again.

We called when we checked in because the pool was gross... A lady came and took pictures and told us they would be back the next day to clean it.... nobody ever showed. Other than that we loved it! Beautiful place and the resort was nice. I will say+ Morethey should include a baby gate for the top of the stairs.

We had a great stay here for 3 weeks. The house was well-equipped and clean. Great location near Disney-parks, and short drive to Publix and Walmart. Nice outdoor area, but the pool was a bit small. We loved the community pool aswell, with nice bar+ Morearea, lazy river, gym and more. On the downside, the AC didn’t cool down all the bedrooms. We had to leave the door to hallway open. But this was no big issue, and we really recommed staying in this house.

Everything was pretty fine. I think replacing the current laundry washer with a new more efficient one will be great. It took a really long time to wash and too loud especially in the night. I really enjoyed my stay at your resort.

Excellent property!

Absolutely Beautiful home. The process of checking in was incredibly easy and felt safe in the home as security patrols the property. Thank you DePaulavactions for a very enjoyable experience and stay.

Great house and location. Property amenities were a plus, would definitely stay again!

The overall stay was good. The property was neat and clean which was very important to us. We had an issue in the master bath and someone came to fix it on Easter Sunday which was great. There are some areas of improvement: 1. The walls are in need+ Moreof a fresh coat of paint - particularly in the stairwell and upstairs hallway. This is just from renters over time hitting the walls and drag marks but a fresh coat of paint is an easy fix. 2. It was a little frustrating to verify that everything needed in the unit is provided only to arrive and there were no washcloths. We had to go purchase these. Not sure why the owners would provide bath towels and hand towels but no wash cloths. This would be nice to be provided for the unit especially for guests that fly into Orlando. Overall the property is lovely and in a newer part of Kissimmee. The drive to any Disney Park was about 15 min which isn’t bad. There is a Publix and Wal-Mart close by. We would definitely stay there again. And would absolutely use DePaula Vacations again!

The accommodations at 3155 Pequod Place were very good. The common area among the kitchen, dining area, and living room provided ample space for our group of 4 adults and 3 children. In addition to having excellent appliances, the kitchen was+ Morestocked with plenty of utensils, plates, bowls, etc. The patio/pool area provided a nice area to be outside while still being largely shaded. The bedrooms provided more than enough comfortable sleeping space for our group of 7. Unfortunately, the air conditioning unit was not fully functional during parts of our stay but the rental agency was very attentive when addressing this issue. While plenty of towels were provided by the rental agency, it would have been helpful if a small box of tissues could have been provided for each bathroom. Overall, an enjoyable stay and I would not hesitate to work with De Paula Rentals again.

Everything was excellent.. Thank you

Outstanding customer service. Some issues within days of our arrival were taken care of immediately. Townhouse was beautiful and supplied most needed items. We did have to go out and buy washcloths as there were none in the unit. + MorePros Beautiful, well taken care of townhouse. TV, Internet and accommodations were top notch. Our streaming devices worked great. Nice kitchen with all pots, pans and utensils provided. Coffee maker and toaster were used daily. Pool heat was needed, but when I purchased it we used the pool daily. Sitting outside on the patio with morning coffee was a plus. View of small lake was a real nice touch. Cons The upstairs master bedroom could use some curtains over the blinds like the lower bedroom. Too many times at night cars and security vehicle lights could be seen and woke me up. Buy some better kitchen utensils. Some of them were most likely from the dollar store and were flimsy. May want to provide some cleaning items like a nice mop, bucket and vacuum. We were there almost two months would have liked to clean the floors ourselves, but the only cleaning items were a broom, dustpan and a very old mop. Other than these few suggestions our stay was top notch. Would definitely stay here again. Thanks!!!

Beautiful property! Emma was especially helpful in answering any questions I had. The arrival process was easier than any place we have ever stayed! I would suggest having wash cloths for the bathrooms as there weren’t any provided, only hand+ Moretowels and bath size towels. Also, a dust pan would have been helpful. Overall, wonderful stay! Will return!

I work as a property manager for 3 buildings with 437 apartments and know good management. Your team was fantastic! Very responsive and helpful. The house itself was clean, comfortable and offered basic supplies necessary for a short stay. Plenty+ Moreof towels and washcloths. The bedrooms and baths were as advertised. Kitchen was fully stocked with nice pantry space and thank you for the bottled waters, nice touch! The pool was clean. The pool light did not work though. No major maintenance issues but you may want to look at the ceiling vents for the HVAC system (especially above the kitchen) they looked either dirty or moldy. Our last day the back patio door lock screw became detached from the handle which made it difficult to secure. My husband reported the problem and it was addressed right away. We loved the location and were very happy. We will definitely stay at a Depaula property again.